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ID verification problems, anyone solved this? - what worked for you?

  • Elena Oyelaran

    6/24/2026, 3:28:50 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. It has been a long 24 weeks. The in-person office has long lines.

  • Kwame Oyelaran

    7/17/2026, 2:28:35 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Hiro Oyelaran

    9/28/2026, 4:08:33 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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