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ID verification problems, anyone solved this? - what worked for you?

Aditi Nkemelu · 2026-06-24T08:40:27.468Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?

Aditi Nkemelu
6/24/2026, 10:40:27 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?
Emeka Nkemelu
9/19/2026, 6:05:53 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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