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ID verification problems, anyone solved this? - what worked for you?

  • Wren Adeyemi

    9/7/2026, 2:50:53 AM

    My claim has been on hold for 10 weeks because the identity check will not accept my documents. I am in Salt Lake City, in case local advice matters. The in-person office has long lines.

  • Thea Adeyemi

    9/27/2026, 4:38:41 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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