WWUUUH
Help Me Now

Theme

Magnification

← Benefits & Paperwork

Thread

ID verification problems, anyone solved this? (update)

  • Mateo Mercer

    6/7/2026, 4:14:44 PM

    My claim has been on hold for 9 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Aisha Mercer

    8/16/2026, 4:41:51 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Nadia Mercer

    9/27/2026, 12:39:24 PM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

Log in to reply.

Works on slow connections. Together, We Rise.