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ID verification problems, anyone solved this? (update)

  • Dara Laurent

    6/26/2026, 5:45:29 AM

    My claim has been on hold for 4 weeks because the identity check will not accept my documents. There are 16 people counting on me, so I am trying to be careful. The in-person office has long lines.

  • Anya Laurent

    9/27/2026, 11:11:39 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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