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ID verification problems, anyone solved this? (update)

  • Jordan Baptiste

    4/25/2026, 11:44:11 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. It has been a long 18 weeks. I tried the online option twice and the app crashed. Do I need an appointment?

  • Sam Baptiste

    5/4/2026, 1:54:59 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Freya Choudhury

    9/19/2026, 7:59:49 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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