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ID verification problems, anyone solved this? (update)

  • Jamie Farrow

    9/17/2026, 5:49:48 PM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. What finally worked for you?

  • Priya Farrow

    9/27/2026, 5:22:31 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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