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ID verification problems, anyone solved this? (update)

  • Kira Kojima

    9/17/2026, 4:17:06 AM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. Nobody answers the phone.

  • Hana Kojima

    9/25/2026, 9:38:03 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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