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ID verification problems, anyone solved this? (update)

  • Alex Halvorsen

    6/3/2026, 6:45:35 PM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. There are 8 people counting on me, so I am trying to be careful. The in-person office has long lines. What finally worked for you?

  • Wren Baptiste

    9/18/2026, 9:17:29 AM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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