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ID verification problems, anyone solved this? (update)

  • Avery Abara

    4/18/2026, 8:37:01 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Casey Abara

    9/17/2026, 4:34:08 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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