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ID verification problems, anyone solved this? (update)

  • Oluwaseun Eriksen

    8/25/2026, 7:37:09 PM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Amara Eriksen

    9/17/2026, 12:07:24 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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