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ID verification problems, anyone solved this? (update)

  • Thea Nakamura

    7/22/2026, 2:02:57 AM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. It has been a long 16 weeks. The in-person office has long lines. Can another ID be used?

  • Pilar Nakamura

    9/25/2026, 9:55:58 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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