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ID verification problems, anyone solved this? (update)

  • Kira Kowalski

    5/13/2026, 2:32:26 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. The in-person office has long lines. What finally worked for you?

  • Jae Kowalski

    7/10/2026, 10:57:25 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Gemma Kowalski

    9/27/2026, 1:42:00 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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