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ID verification problems, anyone solved this? (update)

  • Quinn Novak

    5/13/2026, 2:05:15 PM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. It has been weighing on me all week. The in-person office has long lines. Can another ID be used?

  • Riley Novak

    9/21/2026, 11:25:15 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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