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ID verification problems, anyone solved this? (update)

  • Oskar Andersson

    8/30/2026, 5:48:13 PM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. I am in Tucson, in case local advice matters. I tried the online option twice and the app crashed. Do I need an appointment?

  • Lior Andersson

    9/18/2026, 3:56:47 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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