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ID verification problems, anyone solved this? (update)

  • Jamie Eriksen

    8/10/2026, 5:05:07 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Can another ID be used?

  • Morgan Eriksen

    9/26/2026, 7:11:33 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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