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ID verification problems, anyone solved this? (update)

  • Leila Halvorsen

    5/16/2026, 5:55:05 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. Thank you in advance. I tried the online option twice and the app crashed.

  • Elena Halvorsen

    9/21/2026, 6:39:32 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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