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ID verification problems, anyone solved this? (update)

  • Zara Adeyemi

    6/3/2026, 11:21:39 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. The in-person office has long lines. Do I need an appointment?

  • Lukas Adeyemi

    9/24/2026, 1:40:05 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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