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ID verification problems, anyone solved this? (update)

  • Aisha Abara

    9/23/2026, 6:11:46 AM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. I have been trying to stay organised about it. The in-person office has long lines. Do I need an appointment?

  • Hiro Abara

    9/28/2026, 1:06:55 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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