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ID verification problems, anyone solved this? (update)

  • Gemma Lindqvist

    7/24/2026, 5:43:51 AM

    My claim has been on hold for 9 weeks because the identity check will not accept my documents. I worked as an administrative assistant before this. Nobody answers the phone. Can another ID be used?

  • Dahlia Lindqvist

    9/19/2026, 3:40:23 PM

    Thanks for writing this out. I went through something close to it 2 months ago, and it settled down once I kept a simple log of every call and form.

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