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ID verification problems, anyone solved this? (Phoenix)

  • Lior Grimaldi

    4/24/2026, 11:26:00 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?

  • Kira Grimaldi

    6/14/2026, 5:21:04 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Hana Grimaldi

    9/22/2026, 9:52:15 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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