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ID verification problems, anyone solved this? (Phoenix)

  • Casey Munoz

    7/9/2026, 10:31:53 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. It has been a long 23 weeks. I tried the online option twice and the app crashed. Do I need an appointment?

  • Sam Munoz

    9/21/2026, 3:07:27 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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