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ID verification problems, anyone solved this? (Memphis)

  • Kwame Moreno

    7/4/2026, 4:35:10 AM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. The in-person office has long lines. Can another ID be used?

  • Yuki Moreno

    7/13/2026, 11:34:15 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

  • Zara Moreno

    9/24/2026, 2:52:41 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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