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ID verification problems, anyone solved this? (Madison)

  • Sam Lindqvist

    9/18/2026, 1:57:33 PM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Zuri Haddad

    9/24/2026, 8:12:32 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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