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ID verification problems, anyone solved this?, IT help-desk technician here

Yara Lindqvist · 2026-04-29T17:49:57.610Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed. What finally worked for you?

Yara Lindqvist
4/29/2026, 7:49:57 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed. What finally worked for you?
Umar Lindqvist
9/21/2026, 7:11:49 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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