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ID verification problems, anyone solved this?, IT help-desk technician here

  • Noah Eriksen

    8/21/2026, 10:55:13 PM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. The in-person office has long lines. Can another ID be used?

  • Sofia Eriksen

    9/22/2026, 2:24:26 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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