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ID verification problems, anyone solved this?, insurance claims processor here

  • Pilar Baptiste

    4/22/2026, 6:06:01 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?

  • Oskar Baptiste

    5/5/2026, 7:36:15 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

  • Lior Baptiste

    9/26/2026, 1:32:37 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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