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ID verification problems, anyone solved this?, insurance claims processor here

  • Noah Voss

    4/28/2026, 1:50:36 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Zara Voss

    6/19/2026, 11:05:06 AM

    Thanks for writing this out. I went through something close to it 13 months ago, and it settled down once I kept a simple log of every call and form.

  • Lukas Voss

    9/22/2026, 6:45:31 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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