Thread
ID verification problems, anyone solved this?, home health aide here
Freya Osei
4/16/2026, 6:04:32 AM
My claim has been on hold for 16 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?
Chidi Osei
9/22/2026, 5:57:14 PM
Try a different device and good lighting for the photo. My first three failed because of glare.
Log in to reply.