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ID verification problems, anyone solved this? - first time posting

  • Taylor Fontaine

    9/19/2026, 9:39:52 PM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. The in-person office has long lines. Can another ID be used?

  • Alex Fontaine

    9/28/2026, 5:06:09 AM

    Thanks for writing this out. I went through something close to it 5 months ago, and it got easier once I kept a simple log of every call and form.

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