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ID verification problems, anyone solved this? - first time posting

  • Morgan Lindqvist

    4/26/2026, 12:06:44 PM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. I worked as a social media manager before this. Nobody answers the phone. Can another ID be used?

  • Jordan Lindqvist

    9/25/2026, 10:40:03 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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