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ID verification problems, anyone solved this? - first time posting

  • Chidi Iyer

    6/24/2026, 6:24:53 AM

    My claim has been on hold for 10 weeks because the identity check will not accept my documents. I worked as a warehouse supervisor before this. Nobody answers the phone. Do I need an appointment?

  • Dara Iyer

    7/8/2026, 11:20:34 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Tariq Iyer

    9/20/2026, 4:15:41 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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