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ID verification problems, anyone solved this? - first time posting

  • Alex Haddad

    9/14/2026, 8:59:35 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. The in-person office has long lines. Can another ID be used?

  • Wren Novak

    9/24/2026, 9:46:26 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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