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ID verification problems, anyone solved this? - first time posting

  • Pilar Mercer

    9/20/2026, 9:20:06 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. The in-person office has long lines.

  • Malaika Mercer

    9/23/2026, 8:21:01 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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