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ID verification problems, anyone solved this? - first time posting

  • Nia Quintero

    7/20/2026, 3:38:33 AM

    My claim has been on hold for 11 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. The in-person office has long lines. What finally worked for you?

  • Kira Quintero

    9/19/2026, 5:22:31 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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