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ID verification problems, anyone solved this? - first time posting

  • Amara Iyer

    7/28/2026, 5:19:34 PM

    My claim has been on hold for 9 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. What finally worked for you?

  • Wei Iyer

    9/27/2026, 4:33:16 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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