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ID verification problems, anyone solved this? - first time posting

  • Casey Kowalski

    9/19/2026, 2:57:07 AM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. I worked as a sales associate before this. The in-person office has long lines.

  • Sam Kowalski

    9/25/2026, 11:00:18 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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