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ID verification problems, anyone solved this? - first time posting

  • Fatima Castellano

    5/1/2026, 12:05:24 AM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. Nobody answers the phone. What finally worked for you?

  • Quinn Castellano

    9/17/2026, 4:07:47 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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