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ID verification problems, anyone solved this? - first time posting

  • Bhavna Reyes

    4/12/2026, 12:29:25 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. It has been a long 24 weeks. Nobody answers the phone.

  • Freya Reyes

    9/28/2026, 8:07:06 AM

    Thanks for writing this out. I went through something close to it 7 months ago, and it settled down once I kept a simple log of every call and form.

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