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ID verification problems, anyone solved this? - first time posting

  • Jae Baptista

    7/17/2026, 2:52:37 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. The in-person office has long lines. What finally worked for you?

  • Gemma Baptista

    9/24/2026, 12:01:44 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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