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ID verification problems, anyone solved this? - first time posting

  • Oluwaseun Petrov

    6/21/2026, 9:55:24 PM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

  • Amara Petrov

    9/17/2026, 3:30:32 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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