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ID verification problems, anyone solved this? - first time posting

  • Kwame Voss

    5/6/2026, 3:51:36 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. It has been weighing on me all week. The in-person office has long lines. Do I need an appointment?

  • Yuki Voss

    7/30/2026, 11:46:00 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

  • Zara Voss

    9/22/2026, 8:05:18 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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