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ID verification problems, anyone solved this? - first time posting

Alex Alvarado · 2026-05-16T14:37:23.659Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?

Alex Alvarado
5/16/2026, 4:37:23 PM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?
Wren Petrov
9/26/2026, 8:47:50 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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