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ID verification problems, anyone solved this? - first time posting

Pilar Laurent · 2026-04-25T05:15:01.407Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. What finally worked for you?

Pilar Laurent
4/25/2026, 7:15:01 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. What finally worked for you?
Malaika Laurent
9/24/2026, 6:40:18 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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