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ID verification problems, anyone solved this? - first time posting

  • Amara Quintero

    4/18/2026, 3:33:00 PM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Do I need an appointment?

  • Wei Quintero

    9/27/2026, 4:28:24 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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