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ID verification problems, anyone solved this? - first time posting

  • Wren Winters

    7/31/2026, 1:20:02 PM

    My claim has been on hold for 25 weeks because the identity check will not accept my documents. It has been a long 25 weeks. Nobody answers the phone. Can another ID be used?

  • Thea Winters

    9/17/2026, 5:54:46 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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