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ID verification problems, anyone solved this? - first time posting

  • Sofia Petrov

    9/10/2026, 4:34:50 AM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. The in-person office has long lines.

  • Mateo Petrov

    9/19/2026, 12:41:14 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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