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ID verification problems, anyone solved this? - first time posting

  • Wei Nystrom

    5/31/2026, 7:28:37 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Any experience at all would help. I tried the online option twice and the app crashed. Do I need an appointment?

  • Priya Nystrom

    7/28/2026, 9:56:19 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

  • Jamie Nystrom

    9/23/2026, 7:12:34 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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