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ID verification problems, anyone solved this? - first time posting

  • Mateo Kowalski

    7/9/2026, 6:36:31 AM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Nadia Kowalski

    9/17/2026, 7:00:48 PM

    Thanks for writing this out. I went through something close to it 4 months ago, and it settled down once I kept a simple log of every call and form.

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