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ID verification problems, anyone solved this? - first time posting

  • Nadia Lindqvist

    5/10/2026, 12:02:30 PM

    My claim has been on hold for 12 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?

  • Kenji Lindqvist

    9/17/2026, 5:27:26 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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